• Jay Liu
Home Automation >
Design Context
Design Context
  1. The Business Case
  2. Roadmap

Design Context

Design Context

Associated project: Home Automation
This features some things surrounding the design itself

September 16, 2022

The Business Case

Backstory: The benefit to the company

My company was very attuned to customer needs.

However, the company faced two problems:

  1. It needed to reduce the cost of installing automated solutions for its customers.
  2. We needed to accommodate applications of higher complexity (in other words, automate the laundry needs of an entire hotel, to extend upon this ongoing example.)

The following is a framework I drew to reflect the situation:

The two barriers to serving more customers: cost and complexity
The two barriers to serving more customers: cost and complexity

Roadmap



Jay Liu
Written by Jay Liu, experience designer.
https://jayliu.design
© 2022, Jay Liu